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Arcade Frontier ad removal?

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Heavenbound's Avatar
Heavenbound Heavenbound is offlineHeavenbound has a Profile Picture
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30-Mar-2014, 11:06 AM #1
Arcade Frontier ad removal?
Hi, can someone please help me remove Arcade Frontier? Thank you in advance.
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dvk01   (Derek) dvk01 is online nowdvk01 is authorized to help remove malware.
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30-Mar-2014, 01:28 PM #2
If you do not already have it, Download The 14 day free trial of Malwarebytes PRO, (which will revert to the free version if you decide not to buy it) from here: Malwarebytes Pro. Install the program, run it and let it update. If you already have Malwarebytes launch the program.
  • Select Perform full scan and click on the Scan button. When the scan completes click on Show Results.
  • If the scan does not find any infections the log will appear as soon as it completes, please Copy & Paste it into your next reply.
  • If items are detected it will stay on the Scanner window and you will see Objects detected: 1 (the number may be higher).
  • Click on Show Results and put a check mark next to all the items displayed in the list by clicking on each one in turn <--- very important, then click on Remove Selected.
  • The log will appear, Copy & Paste it into your next post.
  • Click on OK and close the window.

Then
Click on this link to download : ADWCleaner Click on ONE of the Two Blue Download Now buttons That have a blue arrow beside them and save it to your desktop. Do not click on any links in the top Advert.

See the screenshot where the proper download buttons are highlighted


NOTE: If using Internet Explorer and you get an alert that stops the program downloading click on Tools > Smartscreen Filter > Turn off Smartscreen Filter then click on OK in the box that opens. Then click on the link again.

Close your browser and double click on this icon on your desktop:



You will then see the screen below, click on the Scan button (as indicated), accept any prompts that appear and allow it to run, it may take several minutes to complete, when it is done, you will get a message saying "PENDING" , Ignore that & click on the Clean button, accept any prompts that appear and allow the system to reboot. You will then be presented with the report, Copy & Paste it into your next post.




then tell us what problems you are still having
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Derek Microsoft MVP/Windows - Security | Thespykiller | How to protect yourself and other Security Advice
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Heavenbound's Avatar
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31-Mar-2014, 05:33 PM #3
Thank you for the in-depth reply, I apologize for the time in between for my reply. I don't receive notifications...I should look into that too.
When I go to download a trial of malwarebytes it takes me to buy it, no trial. Am I missing something? Do you want me to use the regular version?
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dvk01   (Derek) dvk01 is online nowdvk01 is authorized to help remove malware.
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31-Mar-2014, 06:12 PM #4
The page clearly has a link on right of page saying 14 day trial
The reason I prefer you to use the trial version is that it will stop any new malware running or updating on the computer while we are fixing it

If you already have the regular version use that
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Heavenbound Heavenbound is offlineHeavenbound has a Profile Picture
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31-Mar-2014, 08:31 PM #5
Oh my goodness. I see it now, big as life. Sorry. I'll get to downloading.....
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